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HOTEL & RESORT MANAGEMENT SOFTWARE

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HOTEL & RESORT MANAGEMENT SOFTWARE

In the fast-paced world of hospitality, the CrossOver HOTEL & RESORT MANAGEMENT SOFTWARE emerges as the premier solution for elevating both hospitality standards and customer relationship management. This comprehensive system is meticulously designed to streamline hotel operations, ensuring the seamless functioning of every aspect from guest room bookings and reservations to POS and banquet services. CrossOver HMS goes beyond mere functionality by offering advanced features in inventory management, accounting, and bill processing. This not only aids in the effective management of the hotel but also significantly enhances the personalization of the guest experience, guaranteeing a memorable stay for every visitor.

With its ability to meticulously track and manage every facet of hotel operations, CrossOver Hotel Management System stands out as a crucial tool for the hospitality industry. The system’s robust data storage capabilities allow for the generation of detailed reports, providing invaluable insights for management. These insights play a critical role in strategic planning and decision-making, enabling hotels to optimize their operations, forecast future trends, and make informed decisions that propel the business forward. By integrating CrossOver HMS, hotels can achieve unparalleled operational efficiency, drive customer satisfaction, and ensure the overall success of their establishment.

  • Features

Features

DIFFERENT MODULES OF OUR SOFTWARE

  • Booking(Reservation)
  • Housekeeping
  • Cashiering
  • Registration
  • Laundry
  • Night Auditing
  • Minibar
  • Banquet
  • Souvenir Shop
  • POS for Restaurants, Bar, Coffee shops, SPA, Health Club
  • Accounts & Inventory
  • MIS Report and Analysis Tools

FRONT OFFICE

FO main features

  • Userswise role Access control features
  • Reservation with groups and individuals
  • Print the guest registration card
  • Record pick up & drop off the guest and proceed to billing
  • Booking postponed, no show, cancel and turn away
  • Guest check-in of individual and group, room transfer, room rate modification
  • Guest trace, guest message, guest complaints/comments, and follow-up
  • Extra bed and other services
  • Inventory transaction of housekeeping and stock
  • Updates the rooms status
  • Laundry management
  • Guest folio management
  • Multiple options for bill generation and settlement
  • Foreign exchange
  • Shift management
  • Night audit and day-end

FRONT OFFICE REPORTS

  • List of guest arrival and departure
  • Room allocation, room chart, and room position summary with graphical representation
  • Stay view the calendar of guests in a graphical representation
  • Quick guest search, guest visit frequency, and statement of in-house guest
  • Comparative analysis reports
  • Room occupancy and room availability reports
  • Audit log reports

POS

  • Create multiple outlet options
  • Floor and table management
  • Access control for users
  • Menu and unit conversion
  • Auto KOT and BOT printing in kitchen and bar based on order
  • Room service, dining, and takeaway
  • Cancellation of orders
  • Recipe management with aggregate ingredients
  • Multiple billing methods ( cash, credit card, credit to room or account)
  • Multiple options for bill settlement (items wise, KOT wise, splitting, etc.)

POS REPORTS

  • Comparative analysis report
  • Weekly top sales report
  • Daily sales report
  • KOT and BOT reports with bill no. and serial no.
  • Daily meal plan reports
  • Segregate revenue of food and beverage
  • MIS restaurant reports

BANQUET

  • Hall and seat arrangement (U shape, Round shape, T shape, etc.)
  • Event management (marriage ceremony, birthday bash, meetings and seminars, etc.)
  • Booking management
  • Hall charges (hour, half day, full day, etc.)
  • F&B menu management
  • Bill generation and settlement

Banquet Reports

  • Daily collection
  • Booking reports
  • Hall availability
  • Running events reports

ACCOUNTS

  • Once the fiscal year is defined, the user can see every transaction of any fiscal year in the same window
  • Account group and party ledger can be created according to the requirement
  • You can create unlimited voucher types as per your requirement
  • Ledger mapping concept
  • Drill-down features for easy auditing
  • One Click Fiscal Year Ending
  • Batch posting of daily transactions

Reports

  • Voucher reports
  • Cash flow, cash bank book, aging report, outstanding report, group report, ledger report, day book, daily trail balance, bank reconciliation, trial balance, balance sheet, and other reports
  • Audit log report
  • Each report with export and print option

INVENTORY

  • Product management with multiple unit and category
  • Purchase Order management
  • Product Purchasing in cash and credit
  • Manufacture and expiry date can be mentioned at the time of purchase
  • Inventory movement to the required department in the hotel.
  • RO level & RO quantity can be managed

Inventory Reports

  • Stock report
  • Stock valuation report
  • Department-wise, issue and consumption report
  • Lost and damaged reports.

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